PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Time & Direction. The collective work includes works that are licensed to Time & Direction. Copyright 2017, Time & Direction ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Time & Direction or purchasing Time & Direction products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Time & Direction or to purchase Time & Direction products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Time & Direction. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Time & Direction used in the site are trademarks or registered trademarks of Time & Direction.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Time & Direction disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Time & Direction does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Time & Direction does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Time & Direction shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Time & Direction has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Time & Direction product is mistakenly listed at an incorrect price, Time & Direction reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Time & Direction reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Time & Direction shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Time & Direction without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, and Indemnification, shall survive any termination.
Time & Direction may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Time & Direction.
You agree to indemnify, defend, and hold harmless Time & Direction, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Privacy & Shipping Policies : For a shipping quote, please email firstname.lastname@example.org.
Whenever possible, please provide Time & Direction with a business address for shipping. Per Federal law, all shipments require an adult signature (21 years or older) for delivery. For questions about coordinating delivery, please email email@example.com. Time & Direction does not sell or rent customer lists or customer information. The information we collect is used solely by employees of Time & Direction to service you, our customer, by fulfilling orders and communicating product and winery news. For marketing communication, this includes personal information such as name and email address. For order fulfillment, name, email address, billing and shipping addresses, phone numbers and credit card information is required. To opt-out of marketing communications, please email firstname.lastname@example.org with the subject ‘Unsubscribe’.
Due to the temperature sensitive nature of wine, we are generally not able to accept returns on wine orders that have already been received by the purchaser or gift recipient. The exception would be if a member of the Time & Direction staff is responsible for the error (i.e., the wrong wine was packed). To inquire about this policy, please email email@example.com
Time & Direction ships wine to legal destinations using FedEx. This policy is written for orders shipping from the winery.
Shipment of wine is not permitted to the following states: Alabama, Connecticut, Delaware, Kentucky, Maryland, Mississippi, New Hampshire, North Dakota, Oklahoma, Rhode Island, South Dakota, Utah & West Virgina.
When do we ship orders?
We typically ship as soon as possible based on the destination and the time of year. We are extremely flexible with our shipping process and are, in most cases, able to ship same-day depending on the day of the week and the time the order comes in. For specific questions, please email firstname.lastname@example.org.
Shipping in hot or cold weather:
At certain times of the year during extreme heat and extreme cold, we recommend not shipping via ground service due to temperature concerns. The customer may choose to expedite the shipping, for an additional fee, or the customer may allow Time & Direction to hold onto the shipment until temperatures are moderate.
If Time & Direction holds the shipment, the credit card used at the time the order is placed is charged so Time & Direction may put the wine aside for shipping later.
Wine shipped as a gift:
When ordering wine to be shipped as a gift, the recipient, as well as the person who places the order, must be 21 years or older. Please also check with the recipient to ensure someone 21 years or older will be available to sign for the delivery.
Cancellation and Return policy:
We are able to cancel orders for a full refund as long as the order has not shipped yet. To cancel an order, please email email@example.com or call 509-876-2427 with your name and order number.
The exception would be if a member of the Time & Direction staff is responsible for the error (i.e., the wrong wine was packed). To inquire about this policy, please email firstname.lastname@example.org Please note:
Delivery days for all shipments are estimates only. We are given an expected time in transit from the shipper but delays may occur from weather or other transit issues. We do not guarantee any delivery day. However, the shipper does make at least 3 delivery attempts before the shipment will go to the warehouse for pick-up. If you plan on picking the package up, please call the shipper directly. They will automatically send the package back to us if they do not hear from the recipient in a timely manner.